c555 Terms and Conditions
Complete Information
Please read these terms and conditions carefully before using the c555 platform — your rights, responsibilities, and service details are clearly described here.
- 1. Definitions and Interpretation
- 2. Eligibility and Age Requirement
- 3. Account Registration
- 4. Account Security
- 5. Deposits and Withdrawals
- 6. Bonuses and Promotions
- 7. Gaming Rules
- 8. Prohibited Activities
- 9. Responsible Gaming
- 10. Privacy and Data Protection
- 11. Limitation of Liability
- 12. Account Suspension and Closure
- 13. Dispute Resolution
- 14. Changes to Terms
- 15. Contact
1 Definitions and Interpretation
The following terms used in these terms and conditions carry the meanings set out below:
- "Platform" or "Website" means the official website of c555 and all related services.
- "User" or "You" means any person who has opened or is using an account on the c555 platform.
- "We" or "c555" means the operating authority of this platform.
- "Account Balance" means the total amount of funds currently held in a user's account.
- "Bonus" means any additional funds or benefits provided by c555.
- "Wagering Requirement" means the condition requiring a specified amount to be wagered before bonus funds can be withdrawn.
If any provision of these terms is capable of more than one interpretation, c555's interpretation shall be final.
2 Eligibility and Age Requirement
To participate on the c555 platform, all of the following conditions must be met:
- You must be 21 years of age or older.
- You must operate the account in your own name and for your own benefit.
- It is your responsibility to ensure that online gaming is not legally prohibited in your area.
- You are of sound mind and have full capacity to make decisions.
Providing false information during age or identity verification will result in immediate account closure, and all funds held may be forfeited.
3 Account Registration
When opening an account on c555, users must comply with the following:
3.1 Single Account Policy
Each user may operate only one account. Opening multiple accounts under the same person is strictly prohibited. If this rule is violated, all accounts and the funds within them may be confiscated.
3.2 Accuracy of Information
All information provided at registration — name, date of birth, mobile number, payment details — must be completely truthful and accurate. If false or incomplete information is provided, c555 reserves the right to cancel the account at any time.
3.3 KYC Verification
c555 may at any time request a copy of a national identity card or passport to verify a user's identity. If this information is not provided within the specified timeframe, the account may be temporarily suspended.
4 Account Security
Maintaining the security of your c555 account is entirely your responsibility.
- Never share your username and password with anyone else.
- Keep your password difficult to guess — use a combination of numbers, letters, and special characters.
- If you suspect unauthorized access to your account, notify the c555 support team immediately.
- You are responsible for any transactions made by a third party using your account.
5 Deposits and Withdrawals
5.1 Deposits
Accepted methods for depositing funds into c555: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and various other national banks). Only these methods are accepted.
- Minimum deposit amount: ৳500
- Deposits are generally credited to the account instantly.
- The correct reference or transaction ID must be provided when making a deposit.
- Deposits from a third party's name or account are not accepted.
5.2 Withdrawals
The same payment methods are used for withdrawals.
- Minimum withdrawal amount: ৳500
- Standard processing time: 30 minutes to 3 hours
- Withdrawal requests will first go through identity verification.
- The withdrawal amount will be returned via the same method used for the deposit.
6 Bonuses and Promotions
6.1 Welcome Bonus
New users receive a 100% match bonus on their first deposit, up to a maximum of ৳15,000.
For example:
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
- Deposit ৳32,000 → ৳15,000 bonus (maximum limit) → total balance ৳47,000
6.2 Wagering Requirement
Before withdrawing bonus funds, a 15x wagering requirement must be met. This condition applies only to the bonus amount — not the combined total of the deposit and bonus.
Example: ৳1,000 bonus × 15 = ৳15,000 total to be wagered — after which winnings from the bonus may be withdrawn.
6.3 General Bonus Rules
- Bonuses are only usable on the c555 platform.
- Multiple bonus offers cannot be claimed at the same time unless explicitly permitted.
- If bonus abuse is suspected, c555 reserves the right to cancel the bonus.
- Each promotion has its own validity period — the terms of a specific offer must be read separately.
7 Gaming Rules
All games on c555 are conducted impartially and fairly (Fair Play). Each game operates under its own rules and the terms of the relevant game provider apply.
7.1 Game Outcomes
All game outcomes are determined by a Random Number Generator (RNG) and are verified. c555 does not and cannot alter game outcomes.
7.2 Technical Errors
If a game outcome is uncertain due to a server error, power outage, or loss of internet connection, c555 may cancel that round and return the wagered amount.
7.3 Sports Betting
When placing bets in cricket, football, kabaddi, and other sports markets, the applicable odds and rules apply. If an event is cancelled or abandoned, the wagered amount will be refunded.
8 Prohibited Activities
The following activities are strictly prohibited on the c555 platform:
- Any form of fraud, exploitation of strategic advantages, or system manipulation.
- Opening multiple accounts or using another person's account.
- Bonus abuse — deliberately claiming bonuses without fulfilling the wagering conditions.
- Using the platform for money laundering or illegal activities.
- Placing bets using automated bots or software.
- Misconduct or threats toward c555 staff.
- Attempting to access other users' accounts.
9 Responsible Gaming
c555 believes that gaming is entertainment — never a means of livelihood. We encourage all users to play responsibly.
- Our platform offers deposit limits and self-exclusion features.
- If you feel that gaming is becoming an addiction, contact our support team immediately.
- Only play with money you can afford to lose.
- Avoid playing under the influence of drugs or alcohol.
For more information, read our responsible gaming page.
10 Privacy and Data Protection
c555 places the highest importance on the security of users' personal information.
- All data is protected by SSL encryption.
- Your personal information is not sold or shared with third parties, however it may be provided to authorities where required by law.
- c555 uses cookies and session data — full details can be found in our privacy policy.
For complete information, read our privacy policy.
11 Limitation of Liability
c555 accepts no liability for the following:
- Losses occurring mid-game due to internet connection failure.
- Issues arising from a problem with the user's own device.
- Delays or failures in the services of third-party payment providers.
- Unforeseen circumstances (Force Majeure) — natural disasters, cyber attacks, etc.
In any case, c555's maximum liability will be limited to the amount of the relevant transaction.
12 Account Suspension & Closure
12.1 Suspension by c555
c555 may suspend or close an account without prior notice in the following circumstances:
- Violation of any provision of these terms and conditions.
- Failure to verify identity or provision of false information.
- Suspicion of fraud or money laundering.
- Operating multiple accounts.
12.2 Closure by User
If you wish to close your account, please contact our support team. Before closing your account, make sure you have no active bonuses or pending wagering requirements.
12.3 Balance Return
If an account is closed by c555, the valid balance (deposited funds excluding bonuses) may be returned depending on the reason. In cases of fraud, the entire balance will be forfeited.
13 Dispute Resolution
If a dispute arises between c555 and a user, the following process will be followed:
- Step 1: The user will submit a complaint to the support team via live chat or email.
- Step 2: c555 will review the complaint and communicate a decision.
- Step 3: If not satisfied with the decision, the user may apply for escalation.
c555's final decision will be reasonable and made in accordance with these terms and conditions.
14 Changes to Terms
c555 reserves the right to change, amend, or update these rules and terms and conditions at any time.
- Users will be informed as much as possible before any significant changes.
- Continued use of the platform after changes will be considered as acceptance of the new terms and conditions.
- The latest version will always be published on this page.
It is your responsibility to review this page regularly.
15 Contact
For any questions or concerns regarding these rules and terms and conditions, please contact c555's support team:
- Live Chat: Available 24/7 — log in to the c555 website to start a chat directly.
- Email: [email protected]
- Language: Support is available in both Bengali and English.
Our support team is always ready to answer all your questions.